2024 QUALITY SERVICE RETAILER OF THE YEAR


Quality Service Retailer of the Year

Participating retail brands of “Quality Service Benchmarking Assessment”, with excellent service performance, will be recognized by the highly-represented seasonal or annual awards among retail industry.  The service of the awarded brands delivers three important service elements including “Quality Service”, “Satisfied Customer” and “Professional Staff”.


"Quality Service Retailer of the Year" is the annual award of the Association's "Quality Service Programme - Quality Service Benchmarking Assessment for retailers with the highest ranking on retail service in 4 consecutive assessment period in 2024, including:





Excellent Service Retailer of the Year


“Excellent Service Retailer of the Year " are granted to the “Excellent Service Retailer of the Year ” 

or “Gold Award Winner of Quality Service Retailer of the Year” in the previous year and 

has made the highest score among all participating brands in the current year.




Quality Service Retailer of the Year 

GRAND AWARDS - Flagship Stores

(5 stores or below)


GRAND AWARDS - Chain Stores

(more than 5 stores)



Category Award

Quality Service Store Recognition