Date
17 May, 2019
(Friday)
9:30am - 5:30pm
Main Venue
New Wing, HKCEC,
Wanchai
Conference
Room N101
Luncheon
Room N201
1400+
Attendees
150+
Retail Brands
90%
Senior Management
22
Speaker
Event Higlights
Overall Highlight
Recreating Retail Ecosystem
Reshaping Customer Experience
Reinventing Retail Family Business
TVB Transformation Story
Morning Session with Networking Break & Solutions Showcase 09:30 - 12:10
Keynote
Dr. Bernard Chan Pak-li, JP
Under Secretary for Commerce and Economic Development,
HKSAR Government
Keynote Speaker
Mr. Dennis van Oossanen
Vice President,
Nike Direct Greater China
Keynote Speaker
Mr. Troy Taylor
General Manager,
LEGO Hong Kong, Macau & Taiwan
Panel Discussion Moderator
Ms. Janis Tam
Vice Chairman, HKRMA
Managing Director,
Swire Resources Ltd
Session A | Retail Pioneers: A Look at the New Retail Frontiers
In this session, industry leaders will share their forward vision on global retail transformation and how they translate it into innovative retail concept to excite the customers in a personalized way.
Speakers also share their insights and critical factors on how to take global innovative ideas into the local context successfully.
Keynote Speaker
Mr. Howard Lee
Deputy Chief Executive,
Hong Kong Monetary Authority
Panel Discussion Speakers
Dr. Guy Look
Chief Financial Officer & ED,
Sa Sa Cosmetic Ltd.
Panel Discussion Speakers
Ms. Jennifer Tan
Chief Executive,
AlipayHK
Panel Discussion Speakers
Mr. Reeve Kwan
Co-Founder,
GoGoVan
Moderator
Mr. Kenneth Kwok
Managing Director,
Beehive Strategy
Session B | Recreating Retail Ecosystem
The digital revolution has raised the bar for retailers around the world. How can Hong Kong retailers adopt new technologies to embrace the challenges? In this session, leaders from different aspects of the retail ecosystem will share their insights on latest digital retailing trends.
Luncheon Session 12:30 - 14:15
Speaker
Mr. Cheong Shin Keong
General Manager,
Television Broadcast Ltd.
Moderator
Ms. Randy Lai
CEO,
McDonald's Hong Kong
Luncheon Keynote | TVB Anywhere: Transformation Story from One to Many
Mr. Cheong will share the success story of TVB, reinventing from a traditional television broadcasting station to a multi-platform that provides digital new media business as well as programmatic advertising reaching audience anywhere anytime.
Afternoon Session with Networking Break & Solutions Showcase 14:30 - 17:30
Moderator
Mr. Carthen Lam
General Manager,
Zoff HK
Keynote Speaker and Moderator
Mr. Vincent Tsui
Founder & CEO,
Toast Communications Limited
Session C | Reshaping Customer Experience in the Digital Age
Corporate leaders will share their customer service evolution, and how they meet the rapidly changing customer expectation in the age of digital disruption.
Speakers will discuss the new definition of excellent customer experience which should be unique and seamless, so that they will come back time and time again.
Moderator
Mr. Stephen Chan
Chief Advisor,,
Commercial Radio Hong Kong
Fairwood Holdings Ltd. (Father and Son)
Speaker
Mr. Dennis Lo
Executive Chairman
Speaker
Mr. Francis Lo
Executive Director
Yue Hwa Chinese Products Emporium Ltd. (Uncle and Nephew)
Speaker
Mr. PC Yu
Director & General Manager
Speaker
Mr. Andrew Yu
Director
Session D | Be My Guest: The Passing of Baton - Reinventing Retail Family Business
This session will invite family business retailers to exchange views on stage. How do they see the new retail business model? And, what are the insights in rejuvenating their family business in the digital era?
Tse Sui Luen Jewellery (International) Ltd. (Husband and Wife)
Speaker
Mr. Tommy Tse
Deputy CEO
Speaker
Mrs. Annie Yau Tse
Chairman & CEO
Sponsorship
DIAMOND SPONSORS
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PLATINUM SPONSORS
白金贊助
GOLD SPONSORS
金贊助
LUNCHEON SPONSORS
午餐交流會贊助
CORPORATE SPONSORS
企業贊助
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