Retail Summit

Date

17 May, 2019

(Friday)

9:30am - 5:30pm

Main Venue

New Wing, HKCEC,

Wanchai

Conference

Room N101

Luncheon

Room N201

1400+

Attendees

150+

Retail Brands

90%

Senior Management

22

Speaker

Event Higlights
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Overall Highlight
Recreating Retail Ecosystem
Reshaping Customer Experience
Reinventing Retail Family Business
TVB Transformation Story
Morning Session with Networking Break & Solutions Showcase  09:30 - 12:10
Welcome Remarks
Mrs. Annie Yau Tse

Chairman, 

HKRMA

Keynote
Dr. Bernard Chan Pak-li, JP

Under Secretary for Commerce and Economic Development, 

HKSAR Government

Keynote Speaker
Mr. Dennis van Oossanen

Vice President,

Nike Direct Greater China

Keynote Speaker
Mr. Troy Taylor

General Manager,

LEGO Hong Kong, Macau & Taiwan

Panel Discussion Moderator
Ms. Janis Tam

Vice Chairman, HKRMA

Managing Director, 

Swire Resources Ltd

Session A | Retail Pioneers: A Look at the New Retail Frontiers
In this session, industry leaders will share their forward vision on global retail transformation and how they translate it into innovative retail concept to excite the customers in a personalized way.

Speakers also share their insights and critical factors on how to take global innovative ideas into the local context successfully.
Keynote Speaker
Mr. Howard Lee

Deputy Chief Executive,

Hong Kong Monetary Authority

Panel Discussion Speakers
Dr. Guy Look

Chief Financial Officer & ED, 

Sa Sa Cosmetic Ltd.

Panel Discussion Speakers
Ms. Jennifer Tan

Chief Executive,

AlipayHK

Panel Discussion Speakers
Mr. Reeve Kwan

Co-Founder,

GoGoVan

Moderator
Mr. Kenneth Kwok

Managing Director,

Beehive Strategy

Session B | Recreating Retail Ecosystem
The digital revolution has raised the bar for retailers around the world. How can Hong Kong retailers adopt new technologies to embrace the challenges? In this session, leaders from different aspects of the retail ecosystem will share their insights on latest digital retailing trends.
Luncheon Session 12:30 - 14:15
Speaker
Mr. Cheong Shin Keong

General Manager,

Television Broadcast Ltd.

Moderator
Ms. Randy Lai

CEO,

McDonald's Hong Kong

Luncheon Keynote | TVB Anywhere: Transformation Story from One to Many
Mr. Cheong will share the success story of TVB, reinventing from a traditional television broadcasting station to a multi-platform that provides digital new media business as well as programmatic advertising reaching audience anywhere anytime.
Afternoon Session with Networking Break & Solutions Showcase  14:30 - 17:30
Keynote Speaker
Ms. Diane Cheung

Managing Director,

Watsons Hong Kong

Keynote Speaker
Mr. Stanley Kan

Consultant,

Hong Kong Airlines

Moderator
Mr. Carthen Lam

General Manager,

Zoff HK

Keynote Speaker and Moderator
Mr. Vincent Tsui

Founder & CEO,

Toast Communications Limited

Session C | Reshaping Customer Experience in the Digital Age
Corporate leaders will share their customer service evolution, and how they meet the rapidly changing customer expectation in the age of digital disruption.
Speakers will discuss the new definition of excellent customer experience which should be unique and seamless, so that they will come back time and time again.
Moderator
Mr. Stephen Chan

Chief Advisor,,

Commercial Radio Hong Kong

Fairwood Holdings Ltd. (Father and Son)
Speaker
Mr. Dennis Lo

Executive Chairman

Speaker
Mr. Francis Lo

Executive Director

Yue Hwa Chinese Products Emporium Ltd. (Uncle and Nephew)
Speaker
Mr. PC Yu

Director & General Manager

Speaker
Mr. Andrew Yu

Director

Session D | Be My Guest: The Passing of Baton - Reinventing Retail Family Business
This session will invite family business retailers to exchange views on stage. How do they see the new retail business model? And, what are the insights in rejuvenating their family business in the digital era?
Tse Sui Luen Jewellery (International) Ltd. (Husband and Wife)
Speaker
Mr. Tommy Tse

Deputy CEO

Speaker
Mrs. Annie Yau Tse

Chairman & CEO

Sponsorship
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MEDIA PARTNER

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CONTACT INFO 

Tel: (852) 2866 8311

Email : admin@hkrma.org

Website : www.hkrma.org

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