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HKRMA CERTIFICATE COURSES

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The HKRMA aims to nurture retail talents through our professional certificate courses and training programmes. 

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Certificate Courses

2020 Winter

E-commerce Certificate on Marketing Analytics: Web, Social Media and Digital Advertising (Module 1-3) (Enrollment Closed)


The most practice course with hands-on experience on learning marketing analytic step by step ​Course Description In this big data age, organizing, synthesizing, and analyzing large quantities of marketing data become essential. ​​ What You Will Learn

  • In this course, you will be able to:
  • Learn the important marketing metrics
  • Analyze marketing campaign using key metrics
  • Ask the right questions from your data
  • Build a dynamic dashboard to summarize your analysis
Date and time 10 Dec (Thurs), 16 Dec (Wed), 23 Dec 2020 (Wed) at 3:30 - 5:00pm Format Total 4.5 hours Online Training in 3 Courses with Certificate of Completion Course Fee Member HK$1,250 / Non-member HK$1,800, you will get: 1/ Certificate of Completion 2/ Free HKRMA Individual Associate Membership (Value: HK$1,000)) Speaker Mr. Matthew Kwan, Principal Consultant of Solomon Hong Kong Matthew Kwan is an experienced business consultant and articulated speaker who used to run a Digital Marketing agency for over 12 years since the rise of Yahoo, Google, Facebook, Youtube, WeChat, etc. He has a lot of hands-on experience in helping clients large and small enterprises to promote their products and services digitally in Hong Kong, China, Europe, USA and a lot of other countries. Matthew served many years in multinational companies including Intel, JP Morgan and Jardins with a very broad spectrum of knowledge in Sales & Marketing, Management and Leadership. Language Cantonese Module (1) - 10 December, 2020 (Thurs) 3:30-5:00pm Web, Social Media and Digital Advertising Analysis
  • Web Analytics: Time spent on site, Bounce/Abandonment rate
  • Social Media Analytics: Engagement
  • Digital Ad Analytics: Impressions and reach, Click-through-rate (CTR), Cost-per-click (CPC), Cost-per-lead
Module (2) - 16 December, 2020 (Wed) 3:30-5:00pm Customer Analysis
  • Asking more questions of our data
  • What customer acquisition cost, Customer lifetime value and net promoter score?
  • Practice together:
  • Calculating CPC & Lead conversion, Cost-per-lead
  • Calculating the no. of new customers
  • Calculating average customer age & Days to convert
Module (3) - 23 December, 2020 (Wed) 3:30-5:00pm Calculating ROI
  • How to calculate Return of Investment (ROI)
  • Practice together:
  • Calculating returns
  • Setting key performance indicators (KPIs)
  • Making our dashboard dynamic
  • Creating various charts and graphs to impress your boss
Enrollment Closed




E-commerce Certificate on Building a Strategic and Quality E-Shop (Module 1-5) (Enrollment Closed)


The Most Practical Course to Learn How to Build a Strategic and Quality E-Shop and Expand Your Business Further ​Course Description A quality e-shop is an essential and crucial e-commerce tool to drive potential customers and repeated purchase. What You Will Learn By the end of this course, you will be able to:

  • find out how to customize your storefront and add new features to enhance your online store performance and optimize the conversion rate of online stores;
  • learn and understand how to select the best payment solution for your eCommerce needs;
  • find out how to communicate business updates with your customers through memberships to enhance online customer experience;
  • learn how to create a localized consumption model to expand your business to cross-border e-commerce business;
  • learn the key elements of building a quality e-shop and deliver O2O customer experience.
Date and Time 15 Oct (Thurs), 22 Oct (Thurs), 29 Oct (Thurs), 5 Nov(Thurs), 11 Nov (Wed), 2020 at 3:30 - 5:00pm Format Total 7 hours Online Training with Certificate of Completion Course Fee HK$1,500 and you will get: 1/ Certificate of Completion 2/ HK$1,500 cash coupon to join HKRMA Quality E-Shop Recognition or Service Recognition Speaker Mr. Plato Wai General Manager - Hong Kong, SHOPLINE A veteran in the startup scene in Hong Kong, Plato has started his entrepreneurship journey since 2010. He has founded a few startups, including Wynd Co-working Space in Central, and this is also where he first met the SHOPLINE founders. Eventually he joined SHOPLINE in 2016 with an ambition to help it growing to the next level. Plato is also a columnist for online media Startupbeat and Stand News in Hong Kong. He is a Carnegie Mellon Graduate and has spent 5 years in investment bank Lehman Brothers. Language Cantonese Module (1) - 15 October, 2020 (Thurs) 3:30-5:00pm Providing the Best Delivery and Payment Solution to Optimize Customer Purchase 多元支付及物流服務提高顧客購物率 Learn how to select the best payment solution for your eCommerce needs and how to analyze the factors in choosing payment and logistics methods from customer perspectives:
  • How to develop a safe and fast payment method
  • How cooperation works between third-party payment system and online store sales
  • Analyze local and overseas logistics services
  • How to set up and integrate logistics for easy shipment
  • Successful case sharing and discussion
Module (2) - 22 October, 2020 (Thurs) 3:30-5:00pm Optimizing Your Storefront and Buyer Journey with Conversion
提升網店轉換率的秘訣:優化網店設計及顧客購物體驗
Learn how to customize your storefront and add new features to enhance your online store performance and optimize the conversion rate of online stores:
  • How to enhance brand image by using online shop logo and unique URL
  • What make best for your online store structure, product design and presentation
  • How to make good use of chat robots to promote interaction
  • How to set up cart automation to recover sales and increase your revenue
  • Successful case sharing and discussion
Module (3) - 29 October, 2020 (Thurs) 3:30-5:00pm How to Grow Your Business with Subscriptions & Memberships
建立完善會員系統增加業績
Learn how to integrate online and offline member information and find out how to communicate business updates with your customers through memberships to enhance online customer experience:
  • How to make good use of the membership system to increase performance
  • How to manage member information, create discounts and push messages effectively
  • How to integrate offline and online members
  • How to grasp O2O business opportunities
  • Successful case sharing and discussion
Module (4) - 5 November, 2020 (Thurs) 3:30-5:00pm Expanding Your E-commerce to Explore Global Business
如何利用跨境電商開拓全球商機?
Learn how to create a localized consumption model to expand your business to cross-border e-commerce business:
  • How to leverage cross-border e-commerce to expand your business to overseas market
  • How to choose target overseas markets
  • How to plan special strategies for overseas marketing
  • How to integrate multi-national cash flow and logistics services
  • Successful case sharing and discussion
Module (5) - 11 November, 2020 (Thurs) 3:30-4:30pm How to Map Out Quality O2O Customer Journey (Speaker: HKRMA Representative) Learn the key elements of building a quality e-shop and deliver O2O customer experience:
  • What is “Quality E-Shop” and “Quality Outlet Customer Experience”
  • Must-have elements you must know in mapping O2O customer journey
  • Industry case sharing
Enrollment Closed




E-commerce Certificate on E-commerce Certificate on Search Engine Optimization and Google Analytics​ (Module 1-4) (Enrollment Closed)


By the end of this course, you will be able to confidently implementing SEO strategies with Google Analytics data. ​Course Description There are so many marketing activities you can do, which must cost you time or money, or both. Therefore, effectively SEO strategies and skills in analyzing Google Analytics will enable your website and marketing campaign get ranked well and get found in the sea. What You Will Learn

  • By the end of this course, you will be able to:
  • Implement SEO strategies.
  • Get free traffic to your website with SEO.
  • Improve your strategies with Google Analytics data.
(Remarks: All the strategies, tips and tools recommended are either free or very cost effective.) Date and time 12 Nov (Thurs), 20 Nov (Fri), 26 Nov(Thurs), 3 Dec 2020 (Thurs) at 3:30 - 5:00pm Format Total 6 hours Online Training in 4 Courses with Certificate of Completion Course Fee Member HK$1,250 / Non-member HK$1,800, you will get: 1/ Certificate of Completion 2/ Free HKRMA Individual Associate Membership (Value: HK$1,000)) Speaker Mr. Matthew Kwan, Principal Consultant of Solomon Hong Kong Matthew Kwan is an experienced business consultant and articulated speaker who used to run a Digital Marketing agency for over 12 years since the rise of Yahoo, Google, Facebook, Youtube, WeChat, etc. He has a lot of hands-on experience in helping clients large and small enterprises to promote their products and services digitally in Hong Kong, China, Europe, USA and a lot of other countries. Matthew served many years in multinational companies including Intel, JP Morgan and Jardins with a very broad spectrum of knowledge in Sales & Marketing, Management and Leadership. Language Cantonese Module (1) - 12 November, 2020 (Thurs) 3:30-5:00pm Keyword Research: Steps & Strategy for SEO Optimization
  • SEO Introduction and Overview
  • Metrics to Measure SEO Performance
  • Quickly Brainstorm Keyword Ideas
  • Narrow Down Your Keyword List
  • Assess Keyword Competition & Choose Target Keywords
  • Case study and group discussion
Module (2) - 20 November, 2020 (Fri) 3:30-5:00pm Optimize Your Website in Google Search Results
  • Write Title Tags Search Engines Love
  • Drive Clickthrough Rate with Meta Descriptions
  • Appear in the Google Image Search Results
  • Copy Optimization: Headings Tags, Outgoing & Internal Links, Backlinks
Module (3) - 26 November, 2020 (Thurs) 3:30-5:00pm Google Analytics
  • Google Analytics Overview
  • How Google Analytics Works
  • Set Up Google Analytics & Install the Tracking Code on Your Website
  • Set Up Goals in Google Analytics
  • Set Up Ecommerce Tracking in Google Analytics
Module (4) - 3 December, 2020 (Thurs) 3:30-5:00pm Main Tools for Analysis
  • Analyze Different Reports in Google Analytics, such as Real Time Reports, Audience Reports, Acquisition Reports, Behaviour Reports
  • Analyse with Segments
  • Track Marketing Campaigns with Campaign Tagging
  • Set Up Event Tracking in Google
Enrollment Closed





2021 Spring

E-commerce Certificate on Conversational & Unified Commerce Strategy (25 Feb & 4 Mar 2021) - Buy 1 Get 1 Free Now


Conversational & unified commerce go beyond omni-channel as it combines in one platform e-commerce, m-commerce, order fulfillment, inventory management, customer relationship management, POS etc. In the unified commerce world, it’s all connected in real time and unified commerce experience will be the way people go in the future. What You Will Learn

  • Learn key principles of Unified Commerce, challenges and opportunities in the world of new retail
  • How to go beyond omnichannel and put customer experience first
  • Master platform traffic to your store from social media, and how to engage your audience with the right context and at the right timing
  • Learn conversational commerce strategy
Date and time Module 1: 25 Feb 2021 (Thursday) at 2:30-5:30pm Module 2: 4 Mar 2021 (Thursday) at 2:30-5:30pm Format Total 6 hours Online Training with "HKRMA X Mircosoft" Certificate of Completion Course Fee Member HK$1,250 / Non-member HK$1,800, you will get: 1/ Certificate of Completion 2/ Free HKRMA Individual Associate Membership (Value: HK$1,000) (Buy 1 Get 1 Free Now) Language Cantonese Module (1) - 25 Feb 2021 (Thursday) at 2:30-5:30pm Drive purchases via Conversational Commerce Strategy
  • Master platform traffic to your store from social media, and how to engage your audience with the right context and at the right timing
  • What is Chatbot, why does it matter to E-Commerce?
  • What is a conversational commerce strategy on Messenger and WhatsApp?
  • How do we jumpstart your store via Shopify, Messenger, and WhatsApp Business API?
  • What are the prerequisites for Messenger and WhatsApp?
  • What are the successful case studies in the market?
Trainer: Vicky Lee, Chief Product Officer, Sanuker Vicky started her career at Sanuker and developed skills from copywriting to coding, and to product design. Before becoming a product lead in Chatbot, she was a frontend engineer building website and Apps. She will be bringing a wealth of knowledge to designing unique user experience via Chatbot for retail brands. About Sanuker Sanuker is a consulting company which provides AI-powered messaging and chatbot solutions to international brands in Asian and Europe. We lead the market with our rapid development strategies across messaging platforms and are selected as one of the official WhatsApp Business Solution providers by Facebook. Module (2) - 4 Mar 2021 (Thursday) at 2:30-5:30pm Unified Commerce – New Industry Standard This module will cover key principles of Unified Commerce, challenges and opportunities in the world of new retail. How to go beyond omnichannel and put customer experience first, break the channels silos and leverage a single platform to support retail business growth, achieve maximum operational efficiency and turn customers into the advocates of your brand.
  • Introduction to Unified Commerce and it's importance
  • Key challenges in the retail industry today
  • The role Customer Experience plays in Omnichannel retail
  • Introduction to Digital commerce channels
  • Understanding the connected customer journey
  • How to choose right technology to support your digital transformation
Trainer: William Yeung, Chief Technology Officer, Co-Founder, Tofugear Limited With experience as the co-founder and Chief Systems Architect of Ably, William has worked in the IT industry for over 20 years. Having spent over 7 years building and managing logistics management systems for Modern Terminals (HK), he is well-versed in both system development as well as business engineering and infrastructure management.
About Tofugear With over 30 years of retail executive experience, our team noticed the disconnect between digital business solutions and customer experience was significantly hindering growth. At Tofugear, we wanted to tackle the challenges modern retailers experience by going back to thinking about the needs and wants of the customers while unifying their brand experience. To solve the disconnect, we created a fully customisable Unified Commerce platform while offering new and exciting opportunities to capture more sales, enhancing brand awareness and loyalty, and gain real insights into individual customer’s testing and buying behaviour. Enroll Course >




E-commerce Certificate on Retail Transformation in the World of AI with Practical Business Application (4 Feb 2021)


A comprehensive and practical workshop for retail leaders on how to transform your business through AI with practical business application
Retail industry changes and competition grows across every channel, retailers are turning to new technologies to move their customer experience forward and maintain relevancy. As the executive, you are considered how to lead your company business growth on different technology. By joining this executive workshop, Microsoft Partner – Beta Labs (The Lane Crawford Joyce Group), will share the experience on how they are adapting to the rapidly evolving retail market by using new Artificial Intelligence (AI) and Machine Learning (ML). The findings show as retailers face new challenges in customer loyalty, competition online and changing consumer expectations, they are more committed than ever to investing in technologies. And there’s good reason for retailers to look to AI, ML and automation as they embark on a digital business transformation to stay competitive and relevant. Content includes:

  • Introduction to AI / ML
  • Interactive Session on Understanding Concept of AI/ML
  • Application of AI / ML in Retail
  • Common Pitfalls and Challenges
  • Prototyping Exercise (High Level)
Date and time 21 Jan 2021 (Thursday) at 9:30am - 1:00pm Format Total 3.5 hours Online Training with Certificate of Completion Course Fee Member HK$650 / Non-member HK$880, you will get Certificate of Completion Language Cantonese Seats 10 seats only for Retail CEOs and leaders Speaker: Mr. Kenneth Shek, Founder & Head, Beta Labs, The Lane Crawford Joyce Group Kenneth leads data at The Lane Crawford Joyce Group, with data coverage of 400+ point of sales, both digital and physical, in Greater China and Southeast Asia. He manages a team of data scientists, architects, engineers and oversees the application of enterprise analytics and AI in business processes, big data analytics platform infrastructure and architecture, analytics strategy, data governance and security, research and development, and change management. About Beta Labs Beta Labs was born out of The Lane Crawford Joyce Group, serving the most iconic clients in the retail industry specifically in fashion, beauty, and lifestyle businesses. We helped brands and retailers with presence in Southeast Asia and Greater China region with Analytics and AI / Machine Learning to achieve operational excellence and personalised customer experience. MAKE AI USABLE Beta Labs aspires to "Make AI Usable" for wide retail adoption and empower retailers with immersive tools leveraging the AI superpower. Enroll Course >




E-commerce Certificate on Instagram Marketing 2021 (10, 17 & 24 Mar 2021) - 20% off before 5 March


Instagram is a powerful and fun social tool that allows you to market your business to hundreds of new customers everyday with over 1 Billion Instagram users. Learning simple strategies to gain targeted followers can significantly increase your businesses revenue. This course is an up-to-date digital marketing course with latest Instagram features and step by step guidelines on how to grow your account and market your business. - What You Will Learn

  • Instagram Fundamentals
  • Develop your Instagram Booster Strategy
  • Instagram Adv and Analytics
- Date and time Module 1: 10 March 2021 (Wednesday) at 3:30-5:30pm Module 2: 17 Mar 2021 (Wednesday) at 3:30-5:30pm Module 3: 24 Mar 2021 (Wednesday) at 3:30-5:30pm - Format Total 6 hours Online Training with HKRMA Certificate of Completion - Course Fee Member HK$2,000 / Non-member HK$2,600, you will get: 1/ Certificate of Completion 2/ Free HKRMA Individual Associate Membership (Value: HK$1,000) (20% off before 5 March) - Language Cantonese - Module (1) - 10 March 2021 (Wednesday) at 3:30-5:30pm Instagram Fundamentals 1. Instagram Fundamentals
  • Common Terms on Instagram
  • How to find your niche and why is it important?
  • The Instagram Terms of Use (ToU)
2. Brand Building on IG
  • Search Engine Optimisation
  • Set up SMART Goals
  • Scale your influence and your reach to gain even more followers
3. Shopping on Instagram and IGTV Channel
  • Learn how you can access Shopping on Instagram for users as well as business profiles.
  • How to activate Shopping on Instagram on your business profile
  • Get to know the advantages of Shopping on Instagram
  • Advantages of IGTV
- Module (2) - 17 March 2021 (Wednesday) at 3:30-5:30pm Develop your Instagram Booster Strategy 1. Increase Your Content Engagement
  • Create High Quality Content
  • Learn from the big players (case studies)
  • Storytelling like a Pro - Design and execute an effective Instagram Story strategy
  • Split testing and how it will help you to grow your Instagram account and my many social media marketing experts are focusing so much on it.
2. Instagram engagement algorithm
  • What is Instagram engagement algorithm?
  • Why Instagram Hashtags are important to hack the Instagram algorithm
  • What Hashtags should you use to gain more followers
  • How Hashtag Scaler works perfectly to hack the algorithm
3. Influencer Marketing
  • How to connect with powerful influencers to promote and market your Instagram account
  • Shoutout content and Strategies which lead to more followers, more interaction, and most importantly more longterm sales for your business.
- Module (3) - 24 March 2021 (Wednesday) at 3:30-5:30pm Instagram Adv and Analytics 1. Introduction to Instagram Ads
  • The Power of IG Ads
  • Types of Instagram Ads (Stories VS Feed)
  • Insights and Tracking to Double Results on your Instagram Ads
2. Understanding Instagram Analytics
  • Get an overview of the different Instagram KPIs in Instagram analytics
  • Learn more about the main Instagram KPIs to hack the algorithm
---------------------------------------------------------------------------------------------- Course Trainer: Ben Lai, Founder of Start Up Group Engaged in brand planning and entrepreneurship training for more than 10 years, focusing on digital marketing, social media planning, community building and business training. Ben is also the Hong Kong representative of the listed KOL company. 創業家培訓集團創辦人,擁有十八年商業培訓經驗,培訓時數達二萬小時,為香港有志創業者提供創業培訓服務,專注於數碼營銷、社交媒體策劃、社群經營及企業管理培訓,亦是國內上市網紅經理人公司香港培訓部代表。於2015年成立創業家培訓集團,期望透過培訓,增加學員創業成功機會,提高香港商業競爭力。深信「學習力」是自信生活的必需品,一直致力開發多元化的學習項目,同時經營香港最具規模的創業者社群,促進交流,目標是將學習變成香港人的生活方式,發揚香港創業精神。 Enroll Course >




E-commerce Certificate on Douyin (抖音) Marketing 2021 (16, 23 & 30 Mar 2021) - 20% off before 10 March


A Douyin marketing plan is a great way to provide yourself with the leads you need in a successful manner. One of the most important things about it is that you're getting your hands on the right kind of traffic. The greater the traffic, the greater the chance that a prospect will get into your site and buy from you. Let's take a look at what you need to do to create a Douyin marketing plan for your online business. This course is an up-to-date digital marketing course with step by step guidelines on how to develop your Douyin Booster Strategy. - What You Will Learn

  • Douyin Fundamentals
  • Develop your Douyin Booster Strategy
  • Douyin Adv and Analytics
- Date and time Module 1: 16 March 2021 (Tuesday) at 3:30-5:30pm Module 2: 23 March (Tuesday) at 3:30-5:30pm Module 3: 30 Mar 2021 (Tuesday) at 3:30-5:30pm - Format Total 6 hours Online Training with HKRMA Certificate of Completion - Course Fee Member HK$2,000 / Non-member HK$2,600, you will get: 1/ Certificate of Completion 2/ Free HKRMA Individual Associate Membership (Value: HK$1,000) (20% off before 10 March) - Language Cantonese - Module (1) - 16 March 2021 (Tuesday) at 3:30-5:30pm Douyin Fundamentals
  • The difference between TikTok and Douyin
  • Common Terms on Douyin
  • The Douyin Terms of Use (ToU)
  • User characteristics and behavior
  • Douyin engagement algorithm
- Module (2) - 23 March 2021 (Tuesday) at 3:30-5:30pm Develop your Douyin Booster Strategy
  • How to find your niche and why is it important?
  • How to create short-form videos
  • The most popular creative directions
  • Learn from the big players (case studies)
  • Short-form video storytelling techniques
  • Strategy for rapid growth
- Module (3) - 30 March 2021 (Tuesday) at 3:30-5:30pm Douyin Adv and Analytics
  • How to create a Douyin Ad campaign
  • Creative Ad formats and tools
  • Targeting your potential customers
  • Understanding Douyin analytics
  • Video creation tools
---------------------------------------------------------------------------------------------- Course Trainer: Ben Lai, Founder of Start Up Group Engaged in brand planning and entrepreneurship training for more than 10 years, focusing on digital marketing, social media planning, community building and business training. Ben is also the Hong Kong representative of the listed KOL company. 創業家培訓集團創辦人,擁有十八年商業培訓經驗,培訓時數達二萬小時,為香港有志創業者提供創業培訓服務,專注於數碼營銷、社交媒體策劃、社群經營及企業管理培訓,亦是國內上市網紅經理人公司香港培訓部代表。於2015年成立創業家培訓集團,期望透過培訓,增加學員創業成功機會,提高香港商業競爭力。深信「學習力」是自信生活的必需品,一直致力開發多元化的學習項目,同時經營香港最具規模的創業者社群,促進交流,目標是將學習變成香港人的生活方式,發揚香港創業精神。 Enroll Course >




HKRMA Certificate on Effective Executives Public Speaking and Presentations (15, 22, 29 Mar 2021) - 20% off before 10 March


Public speaking in the workplace is a common requirement for managers and leadership. Mastering your presentation is a key to your career and a great opportunity to demonstrate your expertise and value. Learning core communication strategies and presentation techniques will definitely make presentation much professional that engages your audience and achieves your desired outcomes. - Course Objectives

  • Identify your unique strengths and the pitfalls
  • Organize and prepare for your keynote presentation
  • Captivate and engage your audience
  • Effective strategies to overcome your fear of public speaking
  • Creating an amazing experience for and building a relationship with your audience
- Date and time Module 1: 15 March 2021 (Monday) at 3:30-5:30pm Module 2: 22 March (Monday) at 3:30-5:30pm Module 3: 29 March 2021 (Monday) at 3:30-5:30pm - Format Total 6 hours Online Training with HKRMA Certificate of Completion - Course Fee Member HK$1,250 / Non-member HK$1,800, you will get: 1/ Certificate of Completion 2/ Free HKRMA Individual Associate Membership (Value: HK$1,000) (20% off before 10 March) - Language Cantonese - Module (1) - 15 March 2021 (Monday) at 3:30-5:30pm Open Well
  • Show Confidence - How to come across completely confident, safe and trustworthy.
  • Overcome Nervousness - Avoid showing any nerves to your audience, even though you are nervous inside.
- Module (2) - 22 March 2021 (Monday) at 3:30-5:30pm Delivery Skills
  • How to find your niche and why is it important?
  • How to create short-form videos
  • The most popular creative directions
  • Learn from the big players (case studies)
  • Short-form video storytelling techniques
  • Strategy for rapid growth
- Module (3) - 29 March 2021 (Monday) at 3:30-5:30pm Audience Management
  • Manage Pace - How to set and manage a pace that works for everyone in your audience.
  • Make It Enjoyable - Entertain and amuse your audience in a style that's true to you.
  • Handle Distractions - Remain in charge no matter what's happening.
  • Close To Applause - Move your audience to respond with enthusiasm.
------------------------------------------------------------------------------------------------ 星級講師MC界達人 劉智仁先生 Tim Lau Tim擔任超過15年司儀工作,主力主持婚禮及活動司儀,連續9年榮獲「婚禮雜誌大賞」最佳司儀獎項。他亦於各大專院校及教育機構教授司儀及口才訓練證書課程,包括香港公開大學、香港城市大學、HKMA等。Tim現已擁有超過20人之司儀及演講團隊,負責各大小客戶之司儀工作及培訓課程。 Enroll Now >