The "Service Retailers of the Year" is an annual award scheme under the Association's Mystery Shopper Programme (MSP) to recognize retailers who have shown excellent service performance by achieving the highest scores for the four assessment periods during the year (i.e. October - December of the year, January - March, April - June and July - September of the following year. )

The awards are presented at the Annual Awards Presentation Ceremony for the Programme held during the Association's Annual Dinner in December, including:

  • Service Retailers of the Year - Gold, Silver and Bronze Award
  • Service Retailers of the Year - Category Award
2017 Service Retailers of the Year

2017 Service Retailers of the Year - Category Award
Beauty Products / Cosmetics Category
Department Stores Category
Electronic & Electrical Appliances Category
Fashion & Accessories -
Sports & Outdoor Products
Fashion & Accessories Category
Fashion & Accessories -
High Fashion Category
Fastfood / Restaurants Category
Footwear Category
Furniture & Home Accessories Category
Health Care Products Category
Infant and Child Merchandise Category
Personal Care Products Category
Premium Life-Style Category
Retail (Services) Category
Shopping Mall Category
Specialty Stores Category
Specialty Stores - Underwear & Nightwear Category
Supermarkets Category
Telecommunications Category
Watch & Jewellery Category
Watch & Jewellery Category
Well-Being Products Category