The Retail Conference organized by the Hong Kong Retail Management Association is proudly entering its ninth successful year. This key annual retail industry forum will be held on 9 May 2017 (Tuesday) at Hong Kong Convention and Exhibition Centre. A number of entrepreneurs, corporate leaders and senior retail executives in sales and marketing, customer service, and human resources capacities will exchange innovative insights and management wisdom.
Date / Time
9 May 2017
10:00am – 5:00pm
Hong Kong Convention
and Exhibition Centre
Meeting Room S221 (2/F, Old Wing)
10:00am - 12:45pm
To Have, or not to Have: Omni-Channel Retailing Opportunities – Double-edged sword of unfulfilling promises and opportunities?
Omni-Channel is the inevitable trend of development in the retail industry. However, we see certain kinds of resistance for local retailers in coping with this change. Is this development a threat or an opportunity to the industry?
Mr. Sebastian Picardo
Chief Retail Officer,
Lane Crawford *
Lane Crawford's Journey to Omni-channel Retailing
Mr. Surrey Pau
Senior Manager of Executive Office of Mainland China Jewellery Management Centre,
Chow Tai Fook Jewellery Co. Ltd.
New Retail · New Motivation
Mr. Danny Shum
Chief Executive Officer,
Omni-channel Tango: When Online Compliment Offline to Choreograph the Dance
Dr. Ricky Szeto
HKRMA Ex-Co member / Executive Director,
Hung Fook Tong Group Holdings Limited
* Presentation will be conducted in English while other sessions will be in Cantonese.
12:45pm - 2:00pm
A New Era of Retail: E-Commerce Megatrends in 2017
Lucy Werner *
Head of Export Sales, Hong Kong,
GOOGLE HONG KONG
2:30pm - 5:00pm
The Breaking of: The Disappearing of Golden Selling Rules?
"View", "Share" and "Reached" represent a total new concept on marketing and promotion. Beside the traditional brain washing effect, how to create experiences, foster relationships and conjure emotions - at every touch point seem to be the new selling rule of the era.
Mr. Vincent Tsui
Chief Marketing Officer,
Apple Daily Ltd.
Content Marketing for Retail - Why Retailer Need to Run a Media in Future
Mr. Vincent Lai
Nike Hong Kong Ltd.
From Online to Offline: An Integrated Omni-Channel Approach
Ms. Maureen Fung
Sun Hung Kai Properties (China)
Impact of Omni-channel Challenges to Shopping Malls
Mr. Thomson Cheng
Chairman of HKRMA / President,
Walton Brown (HK) Ltd
|Early Bird Deadline: 7 April, 2017
Early Bird: HK$330/ticket
Early Bird: HK$380/ticket
Early Bird: HK$310/ticket
Early Bird: HK$360/ticket
Early Bird: HK$600/pass
Early Bird: HK$650/pass
Early Bird: HK$1,330/pass
Early Bird: HK$1,480/pass