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Event information

Certificate on Understanding Omni-Channel Commerce in Retail

  • 2021-10-19 15:00-17:00,Certificate Session (1/3) Understand the Enabling of Product Digital Journey
  • 2021-10-26 15:00-17:00,Certificate Session (2/3) Enhance Consumer Experience & Drive Business with Data Intelligence
  • 2021-11-02 15:00-17:00,Certificate Session (3/3) How Order Fulfilment & Operations Are Made Easy

Omni-channel retailing is an inevitable trend keep uprising in the retail landscape. This course is designed by HKRMA and GS1 Hong Kong for whom worked at the front-end or back-end of retail operational environment and those who would like to know more about the operation under omni-channel retailing model.  This course is to introduce how to use smart tools and system analytics to smooth the journey of retail operation from enhancing product visibility to consumer till to easing order fulfillment at warehouse.  The course will cover the below outline in a total of 4.5 hours training introduced by various expertise. 


19 Oct, 26 Oct, 2 Nov, 2021 (All Tuesday) 



1.5 hours online training per single session


Course Fee:


HK$750 per person for 3 courses

HK$250 per person per single session



HK$1,200 per person for 3 courses

HK$400 per person per single session


Certificate for Full Course Only

A Certificate of Completion named "Understanding Omni-Channel Commerce in Retail" will be issued for those completed all 3 sessions. 


Language Medium

  • Delivered in Cantonese (supplemented with English terminologies)
  • Course materials will be in English