Retail Summit

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Date

17 May, 2019

(Friday)

9:30am - 5:30pm

Main Venue

New Wing, HKCEC,

Wanchai

Conference

Room N101

Luncheon

Room N201

1400+

Attendees

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150+

Retail Brands

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90%

Senior Management

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22

Speaker

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Event Higlights
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Overall Highlight
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Recreating Retail Ecosystem
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Reshaping Customer Experience
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Reinventing Retail Family Business
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TVB Transformation Story
Morning Session with Networking Break & Solutions Showcase  09:30 - 12:10
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Welcome Remarks
Mrs. Annie Yau Tse

Chairman, 

HKRMA

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Keynote
Dr. Bernard Chan Pak-li, JP

Under Secretary for Commerce and Economic Development, 

HKSAR Government

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Keynote Speaker
Mr. Dennis van Oossanen

Vice President,

Nike Direct Greater China

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Keynote Speaker
Mr. Troy Taylor

General Manager,

LEGO Hong Kong, Macau & Taiwan

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Panel Discussion Moderator
Ms. Janis Tam

Vice Chairman, HKRMA

Managing Director, 

Swire Resources Ltd

Session A | Retail Pioneers: A Look at the New Retail Frontiers
In this session, industry leaders will share their forward vision on global retail transformation and how they translate it into innovative retail concept to excite the customers in a personalized way.

Speakers also share their insights and critical factors on how to take global innovative ideas into the local context successfully.
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Keynote Speaker
Mr. Howard Lee

Deputy Chief Executive,

Hong Kong Monetary Authority

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Panel Discussion Speakers
Dr. Guy Look

Chief Financial Officer & ED, 

Sa Sa Cosmetic Ltd.

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Panel Discussion Speakers
Ms. Jennifer Tan

Chief Executive,

AlipayHK

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Panel Discussion Speakers
Mr. Reeve Kwan

Co-Founder,

GoGoVan

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Moderator
Mr. Kenneth Kwok

Managing Director,

Beehive Strategy

Session B | Recreating Retail Ecosystem
The digital revolution has raised the bar for retailers around the world. How can Hong Kong retailers adopt new technologies to embrace the challenges? In this session, leaders from different aspects of the retail ecosystem will share their insights on latest digital retailing trends.
Luncheon Session 12:30 - 14:15
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Speaker
Mr. Cheong Shin Keong

General Manager,

Television Broadcast Ltd.

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Moderator
Ms. Randy Lai

CEO,

McDonald's Hong Kong

Luncheon Keynote | TVB Anywhere: Transformation Story from One to Many
Mr. Cheong will share the success story of TVB, reinventing from a traditional television broadcasting station to a multi-platform that provides digital new media business as well as programmatic advertising reaching audience anywhere anytime.
Afternoon Session with Networking Break & Solutions Showcase  14:30 - 17:30
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Keynote Speaker
Ms. Diane Cheung

Managing Director,

Watsons Hong Kong

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Keynote Speaker
Mr. Stanley Kan

Consultant,

Hong Kong Airlines

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Moderator
Mr. Carthen Lam

General Manager,

Zoff HK

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Keynote Speaker and Moderator
Mr. Vincent Tsui

Founder & CEO,

Toast Communications Limited

Session C | Reshaping Customer Experience in the Digital Age
Corporate leaders will share their customer service evolution, and how they meet the rapidly changing customer expectation in the age of digital disruption.
Speakers will discuss the new definition of excellent customer experience which should be unique and seamless, so that they will come back time and time again.
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Moderator
Mr. Stephen Chan

Chief Advisor,,

Commercial Radio Hong Kong

Fairwood Holdings Ltd. (Father and Son)
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Speaker
Mr. Dennis Lo

Executive Chairman

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Speaker
Mr. Francis Lo

Executive Director

Yue Hwa Chinese Products Emporium Ltd. (Uncle and Nephew)
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Speaker
Mr. PC Yu

Director & General Manager

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Speaker
Mr. Andrew Yu

Director

Session D | Be My Guest: The Passing of Baton - Reinventing Retail Family Business
This session will invite family business retailers to exchange views on stage. How do they see the new retail business model? And, what are the insights in rejuvenating their family business in the digital era?
Tse Sui Luen Jewellery (International) Ltd. (Husband and Wife)
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Speaker
Mr. Tommy Tse

Deputy CEO

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Speaker
Mrs. Annie Yau Tse

Chairman & CEO

Sponsorship
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DIAMOND SPONSORS

鑽石贊助

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PLATINUM SPONSORS

白金贊助

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GOLD SPONSORS

金贊助

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LUNCHEON SPONSORS

午餐交流會贊助

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CORPORATE SPONSORS

企業贊助

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SUPPORTING ORGANIZATIONS

活動支持機構 (排名不分先後 NOT IN PARTICULAR ORDER )

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BDC.jpg
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HKCS.jpg
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MEDIA PARTNER

媒體贊助

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