Overview Mystery Shoppers Programme - Results Service Retailer of the Year - 2008 Results - 2009 Results Service & Courtesy Award - 2010 Award Updates - 2009 Results - 2008 Results Hong Kong Awards for Industries - 2011 Results - 2009 Results Study Tours		Date Subject 2010 10/28/2010 Result Announcement 9/28/2010 Result of Phase 2: Preliminary Interview 9/6/2010 Result of Phase 1: Mystery Shoppers Assessment 6/30/2010 Participation List 4/29/2010 Call for entry