The Association conducts the Salary Trends Survey on a yearly basis to consolidate the latest salary trends of frontline and managerial staff of the Hong Kong’s retail industry.
About the Survey
- This Survey was conducted in July-September 2009 with a total of 77 companies participated, involving 4,904 retail outlets and more than 104,700 staff.
- The latest salary data was collected from 3 frontline positions, namely, Sales Person, Store Supervisor, and Store Manager, and 3 managerial positions including Area/District Manager, Retail/Operations Manager, and Training Manager.
- The participating companies were categorized into 8 types of retail businesses including Catering/Food, Department Stores, Electronic & Electrical Appliances/Telecommunications, Fashion & Accessories, Furniture & Home Accessories, Specialty Stores, Supermarkets, Convenience Stores & Drug Stores, and Watch & Jewellery.
Survey Highlights
- Over 28% of the participating companies gave salary increase to their staff in 2009.
- Among the 6 positions, Store Supervisors registered the highest rate of increase in average salary in 2009. The Catering/Food and Specialty Stores sectors particularly offered the highest average salary increase to Store Supervisors.
- The Average Commission for frontline staff, Store Managers was increased, while those of Sales Persons and Store Supervisors were decreased to a quite different extent. At managerial level, two managerial positions, Area/District Managers and Retail/Operations Managers, recorded double digit decreases in commission.
- The Average Guaranteed Year-end Bonus for Training Managers recorded a double digit decrease, while those for all other 5 positions were increased. Changes in other allowances and benefits also varied according to different positions.
Report on Manpower Situation of the Hong Kong Retail Industry – Salary Trends for 2009
Detailed findings were summarized in the Report covering the following contents:
- Executive Summary (with Highlights on comparisons between 2008 & 2009)
- Overall Industry Salary Trends
- Average Salaries and Remuneration Package of the 6 positions being surveyed
- Salary Increase in Year 2009
- Annual Staff Turnover Rate
- Comparison Between 2008 & 2009 on Frontline & Selected Managerial Salaries & Benefits
The HKRMA members who have participated in the salary survey will get two copies of the Report for free. Other interested parties are welcome to subscribe to the Report with details below:
Members: HK$1,300 per copy
Non-member: HK$4,800 per copy.
For subscription, please contact us at 2866 8311 or download and return the subscription form.
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