Overview Retail Workshops Professional Diploma in Retail Management		TRAIN-THE-TRAINERS 12, 13 & 16 June 2008 (Thursday, Friday & Monday) OBJECTIVES Upon completion of the workshop, participants should be able to: 1. Identify the important role of the trainer in manpower development; 2. Introduce a systematic approach in effective training; 3. Conduct training needs surveys and analyse the findings; 4. Design job-related training programmes; 5. Conduct trainee-centred instructions by using appropriate methods. WORKSHOP OUTLINE 1. Introduction 2. The role of the trainer: (a) Duties and responsibilities (b) Requirements for professionalism 3. Systematic approach to effective training - the four-step approach 4. Conducting training needs survey and analysis 5. Design job-related training programmes 6. Implementation of training: (a) Selection of training methods (b) Choice of training aids 7. The psychology of adult learning 8. Evaluation of training methods 9. Practical demonstration Date 12, 13 & 16 June 2008 (Thursday, Friday & Monday) Time 3 days (9:00 a.m. - 5:00 p.m.) (2 days on theories & 1 day on practical issues) Target audience Newly-appointed Retail Trainer and Managers/Supervisors who have the responsibility of training shop assistants Language Cantonese Venue To be confirmed Fee HKRMA Members: HK$4,900 Non-HKRMA Members: HK$5,600 Enrollment For enrollment details, please download a copy of the workshop circular. For any enquiries, please contact the HKRMA at Tel: 852-2866 8311 or Fax: 852-2866 8380.