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The
Hong Kong Retail
Management
Association (HKRMA) was founded in 1983 by a group of
visionary
retailers
with a long-term mission to present a unified voice for Hong Kong's
retail industry. For the past 25 years, the Association has
played a vital role in addressing the many issues that affected
retailers and
in promoting our retail industry through education and training. Today,
the
HKRMA is the major retail association in Hong Kong and our membership
represents more than 5,000 retail outlets and employs about half of the
total
retail workforce in Hong Kong.
Unique
as compared
to most countries' retail associations, member organisations include
various
types of retail businesses ranging from department stores to
supermarkets,
convenience stores, drug stores, food, fashion and accessories, and
specialty
stores as well as suppliers, wholesalers and industry related service
organisations.
Over
the years, the Association has expanded
its activities to address the many operational, managerial and
strategic issues
that affect the industry. The issues varied from government legislature
and
policies to industry promotion, training for the improvement of
professionalism
of retail staff, study tours, service and courtesy programmes, labour,
salary
review, environmental issues, security at shop level and internal
security,
rental/lease issues, information technology, business ethics and code
of
conduct, market research and information etc...
Our Mission
- To present a
unified voice, policy, lobby on issues that affect all retailers.
- To exchange and
share information on common issues.
- To raise the
status and professionalism of retailing through education and training.
Our Representation
Hong
Kong Retail Management Association is
being recognised as the leading organisation representing retail and
the body
to be consulted on industry related issues. The Association also makes
regular
submissions to the Government on behalf of its members on issues that
affect
the retail industry and continue to initiate discussions with members
on major
policies to ensure that their interests are being heard.
Our Roles
- Voice for the
Retail Industry
- We represent the
Retail Industry in Hong Kong on all key issues.
- Provide a channel
for the government to consult on all retail related issues.
- Provide industry
comments on all retail related regulations, licensing matters and
consultative documents.
- Compile industry
position papers and reports.
- Provide a forum
for exchange between retailers and the government.
- Act as a lobby
group representing retail members.
- Maintain a high
profile and represent the industry as a retail voice in the press and
media.
- Provide advisory
to members and the government on retail issues.
- Provide a forum
for exchange among members and execution to be taken up by the
Association.
- Education
& Training
We organize activities for members to include:
- Retail seminars,
luncheons, dinners, forums, workshops.
- Various award
programmes, mainly service oriented, to upgrade the service standard of
Hong Kong's retail industry.
- Annual events to
include the Annual General Meeting, Anniversary Ball, Study Tours.
- Professional
training to include 2 types of retailing courses targeting frontline
junior and supervisory sales staff and language courses in Putonghua
and English.
- Conduct
researches & surveys (e.g. salary survey, retail sales
performance survey, consumer spending survey...etc) and publications
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